Guidelines & Process
Use this helpful guide to receive tips and hints on how to order with Guertin Graphics
We require 24 piece minimums on screen printed items and 8 piece minimums on embroidered items.
50% deposit on order required for all custom work.
Approval of Art
Art approvals will be sent after the order is placed. Mock-ups must be approved by e-mail or signature on all new or changed orders before going into production. Once approved, all changes are final.
There will be no charges for cancellations up to 48 hours after the order is placed. After 48 hours, cancellation charges will be applied.
Our Order Process
Get Your Quote
First, we’ll have you fill out an order form to get your custom quote. We’ll need all the pertinent information from you before we can provide your quote.
Once you receive your quote, you’ll have the chance to review and make any changes before approving the work. Once the quote is approved, your project is underway!
Mock-Up & Approval
Once our team has completed your mock-up, it will be sent to you for your review. Once you are happy with the mock-up, you approve and we’re almost there!
Now that everything else is done, we run the presses and print your order to your specifications and quantity. Once an order is being printed, any changes will require additional fee.
Pick-Up or Ship
Once your order is complete you can pick it up at our store. Further, we will ship via UPS or USPS upon your request. Additional shipping charges may apply.
Guertin Graphics is amazing! We had trophy's made for our hockey team, we were unable to picked up the trophy's on the scheduled time. They went above and beyond to make sure we received our order! Our entire experience with them was great! We look forward to working with them on future orders!
Recently had a run of hats embroidered here and they came out looking great! They handled my order with the utmost professionalism and made the entire process as smooth as possible. Looking forward to working with these guys again!